Privacy Policy

Last Updated On 29-Jan-2024
Effective Date 29-Jan-2024

This Privacy Policy describes the policies of Baba Barfani, Hyderpora By Pass Road, Near HMT, Srinagar , Jammu & Kashmir-190012, Jammu & Kashmir 190012, India, email: info@bababarfani.com, phone: 9718752109 on the collection, use and disclosure of your information that we collect when you use our website ( https://bababarfani.com/ ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Who we are

Our website address is: https://bababarfani.com and Business Name is Baba Barfani. We are an OTA for Amarnath Pilgrimage packages. We sell Shri Amarnathji Pilgrimage Package Tour by Helicopter & Trekking to the interested devotees. We also Organise Adventure Tour, Hiking Tours, Eco Tours, Cultural Tours, Kashmir Trips, Historical Tours, Cab Services, Hotel Bookings, FLight Bookings and other related travel services to Indian Tourists.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services.

What personal data we collect and why we collect it

1. Information We Collect

We collect the following information about you:

Contact information, such as your name, email address, phone number, whatsapp no and complete mailing address.
Travel information, such as your travel plans, travel dates, number of people, and flight details.
Messages, such as any messages you send us through our website or through our customer support channels.
Other information that you provide to us, such as your pickup and dropping points, helipad details, and address.
We also collect and process the following personal information about you:
1. Social Media Profile
2. Date of Birth
3. Work Address
4. Payment Info
5. Travel preferences
6. Hotel Details,. Flight Details
7. Scan copy of ID Proof Aadhar /Pancard/ Passport
8. Travel Mode BY helicopter Or Trekking
9. Reviews
10. Feedback
11. other details as required to Book Travel Packages

We also collect information about you through the use of cookies, Google Analytics codes, AdWords Analytics, Bing Analytics, Bing Ads, Facebook Pixel, and Twitter. This information includes your IP address, browser type, operating system, and the pages you visit,The links you click,The products and services you view or purchase on our website.

HOW WE COLLECT YOUR INFORMATION:

We collect/receive information about you in the following manner:

1. When a user fills up the registration form or otherwise submits personal information
2. Interacts with the website
3. From public sources

How We Use Your Information

We use the information we collect about you for the following purposes:

To provide you with the services you have requested, such as booking a religious pilgrimage tour package.
To communicate with you about your travel arrangements.
To improve our services and to develop new products and services.
To send you marketing and promotional materials about our products and services.
To track your use of our website and to improve your experience.
To comply with applicable laws and regulations.
To protect our rights and interests
To provide Personalized Services: We use your information to provide you with our AI Chat Bot services, including answering your questions, completing your requests, tailoring responses and suggestions based on your preferences and past interactions and providing you with personalized recommendations.
To improve our services & Improve AI Performance: We use your information to improve performance and accuracy of our AI Chat Bot services, including refining language understanding, improving responses, training of our chatbots, addressing user needs and developing new features.
To protect our security: We use your information to protect our security and the security of our users.
Communication -We may use your contact information to send important updates, announcements, and promotional materials related to our AI Chat Bot. You can opt-out of these communications at any time.

In short We will use the information that we collect about you for the following purposes:

Marketing/ Promotional
Creating user account
Testimonials
Customer feedback collection
Enforce T&C
Processing payment
Support
Administration info
Targeted advertising
Manage customer order
Site protection
User to user comments
Dispute resolution
Manage user account

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

HOW WE SHARE YOUR INFORMATION:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

Ad service
Sponsors
Marketing agencies
Legal entities
Analytics
Payment recovery services
Data collection & process

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

(a) We do not sell, trade, or otherwise transfer your personal information to external parties without your consent, except as outlined below:

We may share your information with the following third-parties:

Our service providers, who help us to provide our services, such as our booking partners, airlines, and hotels.
Our marketing partners, who help us to send you marketing and promotional materials.
Our payment processors, who help us process your payments
Amarnath Shrine Board to Register for Amarnath Pilgrimages
Our analytics partners, who help us to track your use of our website.
Law enforcement agencies, if required by law.
We may disclose your conversational data to third parties, but only in de-identified or aggregated form.

(b)AdWords Policy

We comply with the Google AdWords policy, which prohibits the use of our services to collect or store personal information from minors without parental consent.

(c) Google Analytics

Google Analytics is a web analytics service offered by Google that collects data about website traffic. We use Google Analytics to track the number of visitors to our website, the pages they visit, and the length of time they spend on each page. We also use Google Analytics to track the sources of traffic to our website, such as search engines and social media.

Google Analytics collects information about your IP address, but Google does not use this information to identify you personally. Google also uses cookies to collect information about your website activity. You can learn more about how Google uses cookies by visiting the Google Privacy Policy.

(d) Facebook Pixel

The Facebook Pixel is a tool that helps us track the effectiveness of our Facebook ads. When you visit our website, the Facebook Pixel may collect information about your visit, such as the pages you view and the links you click. We use this information to improve our Facebook ads and to show you ads that are more likely to be of interest to you.

(e) Bing Ads

Bing Ads is a service that allows us to create and manage online advertising campaigns. When you visit our website, Bing Ads may collect information about your visit, such as the pages you view and the links you click. We use this information to improve our Bing Ads campaigns and to show you ads that are more likely to be of interest to you.

(f) Google Tags

Google Tags is a set of tools that allows us to track the effectiveness of our marketing campaigns. When you visit our website, Google Tags may collect information about your visit, such as the pages you view and the links you click. We use this information to improve our marketing campaigns and to show you ads that are more likely to be of interest to you.

You can opt out of Google Analytics by visiting the Google Analytics opt-out page. You can also opt out of Google Tags by visiting the Google Tags opt-out page.

How we use your data to advertise online

We use the data you provide us as well as data collected from your website or app to show you relevant ads online. This includes ads on our own website and on other websites that participate in the Google Display Network. We do this by using cookies and other tracking technologies to collect information about your browsing activity. This information includes the websites you visit, the ads you click on, and your search terms.

We use this information to create a profile of your interests. This profile is used to show you ads that are more likely to be relevant to you. We also use this information to measure the effectiveness of our advertising campaigns.

You can opt out of Google’s use of cookies by visiting the Google Ads Settings: https://adssettings.google.com/authenticated. You can also opt out of third-party vendors’ use of cookies by visiting the Network Advertising Initiative opt-out page: https://optout.networkadvertising.org/.

How third-party vendors show ads on sites across the Internet

Our website uses third-party vendors, such as Google, to show ads. These vendors may use cookies and other tracking technologies to collect information about your browsing activities. This information may be used to show you ads on other websites that are relevant to your interests.

You can opt out of this tracking by visiting the following websites:

Google Ads opt-out page: https://adssettings.google.com/authenticated
Network Advertising Initiative opt-out page: https://optout.networkadvertising.org/

If you opt out, you will still see ads, but they will not be tailored to your interests.

How third-party vendors use cookies and/or device identifiers to serve ads based on someone’s past visits to our website or use of our app?

We use third-party vendors, including Google, to show ads on our website. These vendors may use cookies and/or device identifiers to collect information about your browsing activities on our website. This information may be used to show you ads on other websites or apps that are relevant to your interests.

For example, if you visit our website and search for “Amarnath Package,” you may see ads for ‘Amarnath Package’ on other websites that you visit later. This is because the third-party vendors have collected information about your browsing activities on our website and used that information to show you targeted ads.

You can opt out of this tracking by visiting the following websites:

Google Ads opt-out page: https://adssettings.google.com/authenticated
Network Advertising Initiative opt-out page: https://optout.networkadvertising.org/

If you opt out, you will still see ads, but they will not be tailored to your interests.

We believe that it is important to be transparent about how we use your data. We hope this explanation has been helpful. If you have any questions, please do not hesitate to contact us.

How to opt out of Google’s use of cookies or device identifiers

ou can opt out of Google’s use of cookies or device identifiers by visiting the Google Ads Settings page. To do this, follow these steps:

Go to the Google Ads Settings page: https://adssettings.google.com/authenticated
Click on the “Ad settings” tab.
Under “Personalized ads,” click on the “Opt out of personalized ads” button.

Once you have opted out, Google will no longer use your browsing activity to show you targeted ads.

Here is a link to the Google Ads opt-out page: https://adssettings.google.com/authenticated

You can also opt out of Google’s use of cookies and device identifiers by using a browser extension, such as the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout.

How to opt out of third-party vendors’ use of cookies

You can opt out of third-party vendors’ use of cookies by visiting the Network Advertising Initiative opt-out page. To do this, follow these steps:

Go to the Network Advertising Initiative opt-out page: https://optout.networkadvertising.org/
Click on the “Opt out” button.

Once you have opted out, third-party vendors will no longer be able to use cookies to track your browsing activity.

Here is a link to the Network Advertising Initiative opt-out page: https://optout.networkadvertising.org/

You can also opt out of third-party vendors’ use of cookies by using a browser extension, such as the Ghostery browser extension: https://www.ghostery.com/.

Opting out of Google Marketing Platform’s use of cookies

If you do not want Google Marketing Platform to use cookies to collect information about your browsing activities, you can opt out by visiting the Google Marketing Platform opt-out page or the Network Advertising Initiative opt-out page.

Google Marketing Platform opt-out page: https://adssettings.google.com/authenticated
Network Advertising Initiative opt-out page: https://optout.networkadvertising.org/

Once you have opted out, Google Marketing Platform will no longer use cookies to collect information about your browsing activities.

We do not allow our ads to be targeted to people based on their religious beliefs or health status. If you see an ad from us that you believe is inappropriate, please contact us and we will investigate the matter and shall rectify.

THIRD PARTY LINKS & USE OF YOUR INFORMATION:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

HYPERLINKING POLICY:

EXTERNAL LINKS DISCLAIMER:

This website, Bababarfani.com, may include links to external websites/portals for user convenience. Nevertheless, we do not assume responsibility for the content and reliability of these linked websites. The presence of such links on our site does not imply endorsement of their views, and we cannot guarantee their continuous availability. Users should be aware that we have no control over the content or availability of linked pages.

INBOUND LINKS TO BABABARFANI.COM:

You are welcome to link directly to the information hosted on this website without prior permission. However, we request that you inform us of any such links to stay updated on changes or u

Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@bababarfani.com. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@bababarfani.com.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

You have the following rights with respect to your personal information:

The right to access your personal information.
The right to correct any inaccuracies in your personal information.
The right to delete your personal information.
The right to object to the processing of your personal information.
The right to withdraw your consent to the processing of your personal information.
The right to portability of your personal information
The right to withdraw your consent
You can opt out of the collection of your conversational data

To exercise these rights, please contact us at info@bababarfani.com or

Baba Barfani

32, Hyderpora By Pass Road,

Near HMT, Srinagar ,

Jammu & Kashmir-190012

Data Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

We take steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These steps include:

Using secure servers
Encrypting sensitive information
Limiting access to your personal information to authorized employees
Requiring employees to sign confidentiality agreements
We use a variety of security measures to protect your information, including encryption, access controls, and firewalls.

Hashing Customer Data

We use a secure hashing algorithm to protect your customer data from unauthorized access. This algorithm converts your customer data into a random string of characters that cannot be reversed. This means that even if someone were to obtain a copy of our hashed customer data, they would not be able to use it to identify or contact our customers.We use hashing customer data to protect your privacy and to comply with applicable data protection laws.

Changes to this Privacy Policy

We may update this privacy policy from time to time. If we make any material changes to this privacy policy, we will notify you by email or through a prominent notice on our website.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

RETENTION OF YOUR INFORMATION:

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

If you leave a comment or submit lead form, The personal data submitted through lead form and the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue and in similar way when tourist contacted us through mail, phone or chat messaging

For users that register, or and submit query through lead form on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

DISCLAIMER

LONG DISCLAIMER: This website and its contents are not affiliated with any specific religion or religious organization. However, we do sell and book tour packages for the Amarnath Cave pilgrimages, as well as other religious and leisure destinations in Jammu and Kashmir and outside of Jammu and Kashmir. Our website is intended to be a resource for anyone who is interested in learning more about these destinations including Amarnath Cave Pilgrimage, regardless of their religious beliefs.. Our ads do not promote or incite hatred against individuals or groups based on their religion or belief. We comply with Google AdWords policy of religious belief in personal ads, which states that “we do not allow ads that promote or exploit religious beliefs in a discriminatory or offensive way.”

Specifically, our ads do not:

Claim to offer religious services or products that are not available to all people, regardless of their religion or belief.
Use religious imagery or symbols in a discriminatory or offensive way.
Target people based on their religion or belief in a discriminatory or offensive way.

Privacy Policy Points for Lead Forms:

Data Use and Limitations:

We confirm that the information collected through lead forms will only be used:
- For the specific purpose mentioned in the form itself.
- As outlined in our overall privacy policy, and any additional disclosures provided within the forms.
We will not sell or misuse user information, such as spamming them with calls or emails.

Transparency and Consent:

We have already provided clear and detailed information about data collection and processing, including:
- Any sharing of user data with third parties.
- Obtaining necessary consent for such collection and processing where required by law.
We will not share user data with data brokers, license it, or disclose it beyond the stated purposes.

Compliance and Responsible Use:

We will abide by all applicable laws and regulations when contacting users or using their provided information, including any marketing or spam regulations.
We will use the lead form webhook responsibly, complying with all instructions provided by Google.
We acknowledge Google’s absence of responsibility for errors caused by our own webhook configuration.

Webhook Beta Limitations:

We understand that the lead form webhook is in beta and may undergo changes, discontinuation, or deprecation by Google at any point without prior notice.
Google doesn’t guarantee the availability, data delivery, or technical support for the webhook.

Governing Terms:

Our use of both lead forms and the webhook is governed by:
- Our overall privacy policy.
- These specific points added to our policy.
- The Google API Terms of Service (https://developers.google.com/terms/)

Our contact information

If you have any questions about this privacy policy, please contact us at info@bababarfani.com we hope this is helpful. Please let us know if you have any other questions.

Baba Barfani

32, Hyderpora By Pass Road,

Near HMT, Srinagar ,

Jammu & Kashmir-190012

Mobile- +91-97-187-52-109 | email- info@bababarfani.com

GRIEVANCE / DATA PROTECTION OFFICER:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Baba Barfani, Hyderpora By Pass Road, Near HMT, Srinagar , Jammu & Kashmir-190012, email: info@bababarfani.com. We will address your concerns in accordance with applicable law.